Privacy Policy

1. Introduction

InadeAfrica ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website inade.africa and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request a free assessment
• Subscribe to our newsletter
• Use our savings calculator
• Communicate with us via email, phone, or WhatsApp

This information may include:

• Contact Information: Name, email address, phone number, company name
• Inquiry Details: Messages submitted through our contact form
• Assessment Requests: Facility information, energy usage details, location
• Calculator Inputs: Energy bill amounts, facility load, country (not stored unless you request a report)
• Newsletter Signup: Email address

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device, including:

• Usage Data: Pages visited, time spent on site, referring website
• Device Information: Browser type, operating system, device type
• Cookies: Session cookies for site functionality and analytics cookies for understanding usage patterns

3. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to your inquiries and assessment requests
• Provide energy savings estimates and reports
• Send newsletters (only if you subscribe)
• Improve our website and services
• Communicate about our services, updates, and relevant industry information
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing

We process your data based on:

• Consent: When you submit a form or subscribe to our newsletter
• Legitimate Interest: To respond to inquiries and improve our services
• Contractual Necessity: To provide services you have requested

5. How We Share Your Information

We respect your privacy and will not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Email delivery services (e.g., Postmark), hosting providers, and analytics tools that help us operate our website. All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Professional Advisors: Legal, accounting, or other advisors when necessary.
• Legal Requirements: When required by law or to protect our rights.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (HTTPS)
• Secure data storage
• Access controls limiting who can view personal data
• Regular security reviews

However, no internet transmission is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary:

• Contact Form Submissions: 2 years from last interaction
• Newsletter Subscribers: Until you unsubscribe
• Assessment Data: Duration of business relationship plus 3 years
• Analytics Data: 26 months (anonymized)

8. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data (subject to legal retention requirements).
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request your data in a portable format.
• Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at hello@inade.africa.

9. Cookies

We use cookies to:

• Ensure the website functions properly (essential cookies)
• Understand how visitors use our site (analytics cookies)

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

10. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place when transferring data internationally.

11. Children's Privacy

Our website and services are not directed at individuals under 18. We do not knowingly collect data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices: